Last Updated: 10/31/2023
spaceFlow LLC ("we", "us", "our") operates the https://tour.getspaceflow.com website and associated platform (collectively referred to as the "Service").
This document informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy and ensuring transparency about our data practices.
By using the Service, you agree to the collection and use of information in accordance with this policy.
While engaging with our Service, we might ask you to provide us with personal information that can be used to contact, identify, or verify you. This may include:
We use this data to provide/improve the Service, communicate with you, fulfill your requests, process transactions, and ensure the security and functionality of our platform.
We collect Log Data sent by your browser. This might include data like browser type, pages of our Service visited, and timestamps.
We may also use services like Google Analytics to monitor and analyze this data for improving our Service's functionality.
We utilize cookies to enhance our Service. You have the option to refuse cookies through your browser settings, but this might affect the usability of our platform.
We may engage third-party companies to assist in providing our Service, including facilitating self-tours or analyzing platform usage. These third parties might access your Personal Information but are bound by confidentiality.
During self-tours, audio and video recordings are used to ensure safety, quality, and security. These recordings will be stored securely and will only be shared under conditions specified in this policy.
For seamless property access, landlords grant us permissions related to smart lock access. We ensure the security and confidentiality of this access data and use it solely for facilitating the self-tours.
We may communicate with both landlords and tenants about property-related matters, self-tour schedules, feedback, or property management topics.
We may disclose your Personal Information if required by law or in the belief that such action is necessary, in accordance with legal obligations.
We implement and uphold high standards of security to protect your Personal Information. However, 100% security cannot be guaranteed due to the inherent risks of online data transmission.
The data we collect, including your personal details, might be stored and processed on servers located outside your local region, state, or country, where the privacy regulations can differ from those in your jurisdiction.
For individuals outside the United States who provide us with information, be aware that we transfer and process your data, including personal details, within the United States.
By agreeing to this Privacy Policy and subsequently submitting your data, you acknowledge and consent to these international data transfers.
Our Service might have links to third-party sites. We aren't responsible for the practices of these sites, and users are advised to be cautious and review third-party privacy policies.
Our Service is designed for individuals who are 18 years of age or older. We do not intentionally target or cater to those under the age of 13.
We do not deliberately gather personal details from individuals under 13. If, as a parent or guardian, you discover that your child has shared personal information with us without your consent, please reach out to us. Should we identify that we have inadvertently collected information from someone under 13 without parental approval, we will promptly take actions to delete such data from our systems.
We might update our Privacy Policy occasionally. Users will be informed of significant changes.
For queries about this policy, please reach out to us at dev@getspaceflow.com